Copyright
Copyright belongs to the Website and all material contained therein, including but not limited to text, photographs, images, software, music, audio and video clips, and any other material containing Any other copyright (collectively referred to as "Content") belongs to the ownership and legal use rights of the Company (collectively referred to as "Author").
Copying, publicly transmitting, distributing, modifying, deleting, or copying Content (collectively, “Use”) without the Author's permission is prohibited by law. of Vietnamese law and other international treaties.
Brand
The rights to trademarks, symbols (logos) and product names appearing on the Website (collectively referred to as “Trademarks”) belong to the Company. Use of the Trademark without the permission of the Company or an authorized person will be prohibited according to Vietnamese law and other international treaties.
Disclaimer, Limitation of Liability
The content and other information appearing on the website (including all content and functions made available for use or accessed through the website) are provided on an “as is” basis. To the fullest extent permitted by law, with respect to the content and other information appearing on the website, the company does not make any representations or warranties, express or implied, or of any kind. :
(1) as to the accuracy, merchantability, fitness for a particular purpose, or non-infringement of any content posted on or available through the website. In no event shall the Company be liable for any special, indirect or consequential damages, or any such damages, or any damages, whether in contract, tort or tort. personal or otherwise, arising out of or in connection with, including without limitation, your use of the materials contained herein or your access, browsing and use of this website.
Or (2) that the server that makes the website available for use is free of viruses or other components that could infect, harm or cause damage to computer equipment or any other components. any other property of yours when you access, browse, download, or otherwise make use of the website.
The Company reserves the right to change or discontinue any or all elements of the Website, including its structure, terms and conditions, URL (website address), content and information contained therein without notice. prior notice. The Company reserves the right to temporarily suspend or discontinue the operation of the Website without prior notice.
1. Accept the Terms of Use:
When using the services of LingoPure English center, you agree to our terms and conditions of use by signing a teaching contract.
If you do not agree with any terms, please contact us via communication channels such as Email/Hotline/Zalo/Facebook to discuss before using our services.
2. Payment and Cancellation
2.1 LingoPure English Center requires payment to the center within 05 (five) days before the start of the course (the start time of the course will be notified to the Students by the Center via text/message). /email). We provide safe and convenient payment methods for you.
2.2 In case you have paid and used teaching services, in addition to reasons arising from the center, we refuse to refund tuition fees.
3. Teachers and curriculum:
3.1 Lingopure language center commits to providing experienced native-speaking teachers with high expertise to teach you according to the agreed-upon materials and curriculum, with the highest possible quality. In case of any changes, the Center will inform the Students to reach an agreement together.
3.2 The center is obligated to provide and create midterm and final exams for students to assess the learning outcomes of each student.
3.3 The center commits to ensuring that students will be expected to and complete the agreed-upon study time, as stipulated in the terms of use, in the event that the students join the class late compared to the start time of the class.
4. Information security:
4.1 Personal Information Collection
LingoPure will collect information from Customers including: Full Name; Contact Address; Email; Phone Number; to establish personal profiles. The content includes mandatory information declared by Customers when registering to use teaching services at LingoPure.
The purpose of collecting personal information from Customers, LingoPure aims to provide the most practical utilities to Customers, protect their rights, and ensure respect for Customer privacy. Within the scope of the terms, LingoPure commits not to sell, rent, or exchange Customer information collected for any other purposes except those listed in this Regulation.
This information will be encrypted on the security system. Once becoming a student, Customers will be added to the list to receive occasional newsletters, special offers, or promotions from LingoPure.
4.2 Use of Personal Information
When requesting personal information disclosure, LingoPure aims to provide the most practical services to customers. LingoPure respects privacy and will not sell, rent, or exchange names and personal information of customers with other organizations outside those listed in this term.
The information collected from Customers is used in the following scope:
Providing consultancy services to Customers based on the information provided by Customers;
Sending Customers notifications about information exchange activities between LingoPure and members;
Ensuring the safety of Customers when there is a risk of destruction, account theft, and impersonation activities against Customers;
Contacting Customers to provide goods/services when Customers purchase goods/services on the platform. Confirming information when conducting purchase and delivery activities;
Conducting surveys; promotional activities, providing updates on the operational terms of the Platform that affect Customers;
Customer information security is the top priority of LingoPure when collecting Customer data. LingoPure always strives to keep up with the standards of protecting Customer personal information.
4.2 Use of Personal Information
LingoPure will store information collected from Customers from the time Customers stop using the service.
In case Customers request to cancel the subscription to the platform administrator, Customer information will be processed and deleted from the system within 03 days from the time Customers make the request.
Storage address:
All Customer information is stored at:
LingoPure Education Development Company Limited
Address: 5th Floor, 15 Tran Khac Chan Street, Tan Dinh Ward, District 1, Ho Chi Minh City
Phone: 0937.333.185
Email: support@lingopure.com
5. Obligations of students:
5.1 You must commit to full participation and diligence in the classes at Lingopure language center. You are not allowed to use our services to violate any laws.
5.2 Students must ensure the quality of their internet connection, as well as personal learning devices such as laptops/phones/tablets.
5.3 We disclaim responsibility in cases where the poor quality of learning arises from students not fully participating in classes, frequent absences, lack of cooperation during teaching sessions, and malfunctioning learning devices or poor internet quality.
6. Service Cancellation Terms:
6.1 LingoPure Center has the right to cancel teaching services for students in case the student violates the terms of this agreement or other policies and regulations of the center based on the teaching contract.
6.2 Neither party will be considered in breach of the terms if they fail to perform their obligations in the event of a force majeure event, including but not limited to the following events: War, fire, disasters Natural disasters, epidemics, prohibitions by state agencies, etc. However, force majeure does not affect the obligation to pay or reimburse expenses to which the other party was entitled before the occurrence. the above mentioned cases.
7. Dispute resolution:
7.1 Lingopure Center is committed to resolving disputes related to the use of teaching services quickly and effectively.
7.2 The parties commit to implement the terms stated in the contract. During the implementation of the Contract, if any dispute arises, the two parties will resolve it by negotiation within a maximum period of no more than 03 days. time. If after more than 3 times of conciliation or negotiation the parties still cannot resolve the dispute, one of the parties has the right to request a competent Court to resolve the dispute.
The court's decision is the final decision that both parties must dispute, all costs will be borne by the at-fault party.
When resolving disputes, the contract in Vietnamese will be given priority.
8. Amendments to Terms:
8.1 LingoPure Center reserves the right to change the terms and conditions of this agreement at any time and will update it on the center's website.
8.2 Continuing to use the teaching service after the terms and conditions have been changed means the student accepts those new terms and conditions.
9. Change the class schedule and reserve the class
9.1 Students have the right to change their class schedule according to the regulations and terms of use. However, the Center only accepts changes to the class schedule with a frequency of 01 change/45 days (For more clarity: If the student announces a change to the class schedule for the first time and is approved by the Center, the new class schedule will not be accepted. change within 45 days from the date the Student approves the change request. After the 45-day period, the Student may request to change the class schedule a second time).
9.2 In case a student needs to change the class schedule due to force majeure or unexpected work, the student is obliged to prove it and must notify the center at least 4 hours in advance. Start the lesson by contacting the teacher directly or through the Center's communication channel (Zalo or hotline number). Make-up schedule will be arranged by Party B in accordance with the teaching schedule of Center teachers.
9.3 In case Party A announces a change in class schedule less than 4 hours before the class start time, it is considered that the student did not notify in accordance with regulations and the center will not be allowed to organize the class schedule. Make up for this lesson. If the student needs to take make-up lessons, additional costs for the lesson will be paid, the specific fee will be as agreed upon by both parties.
9.4 In case a student cannot continue studying at LingoPure center due to personal reasons such as illness or busy work, etc., the student has the right to reserve the lesson within 90 days from the last day of class. in the center. Students need to provide valid documents to prove their personal reasons. Students are only allowed to make one reservation per course. After one reservation, the Center will not process any other reservations. (If so, students need to pay a class management fee.)
9.5 The Center will not be responsible for refunding the student's tuition in case the 90-day reservation period has passed and all of the student's previous lessons will be canceled. In case the Student wants to continue participating in the Center's course, the Student needs to re-register for a new course.
9.6 The Center has the right to refuse a request to change the class schedule/reserve a lesson if the Student does not fully meet the conditions specified in this clause.
9.7 In case the center has to cancel a class or change the class teacher, the center will notify the student as soon as possible and will provide the student with another teacher or the option to change the class schedule to replace.
9.8 The center is not responsible and will not refund tuition in case the student does not attend the class or does not notify the center before reserving the lesson.
10. Classroom Video Terms
10.1 LingoPure English Center allows filming of class sessions and reuse of these videos for educational and program promotion purposes.
10.2 Students are not allowed to use class videos or record class sessions for personal use or sharing on social networks. Violation of this term will be considered a violation of the terms of LingoPure English center.
10.3 LingoPure English Center will not be responsible for any violations of the law by students related to reusing learning materials they have collected in class.
10.4 Students are encouraged to contribute opinions and ideas to LingoPure English center regarding the use of videos recorded in the classroom, however, the final decision remains with the center.
10.5 Class video storage period is 3 months, counted from the date the class ends. If students want to download class videos for learning purposes, please contact the center for support. After 3 months, the class video will be automatically deleted and LingoPure center will not be responsible for storing the video after the deadline.
11. Red Invoice Terms
11.1 The tuition fees displayed on the website do not include value-added tax (VAT). Students are responsible for paying the VAT when requesting the center to issue a VAT invoice in accordance with the law. The VAT rate will be applied as per the legal regulations at the time of payment to the Center.
11.2 The center commits to issuing VAT invoices to students upon request in accordance with legal regulations.
11.3 Requests for issuing red invoices must be notified to the center at least 24 hours before tuition fee payment.
11.4 Upon receiving the request for a red invoice and relevant information, the center will proceed to issue the red invoice and send it to the student within 15 - 30 working days.
11.5 The center is not responsible for issuing red invoices if the student provides inaccurate or incomplete information.
11.6 The center reserves the right to refuse requests for issuing red invoices if the student has completed the course at the center, except in cases where there is a different agreement between the parties.
11.7 This regulation is effective from the date of publication and may be amended by LingoPure language center when necessary.